Refund Policy
Ruchya's returns and exchange policy gives you an option to return or exchange items purchased on Ruchya for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
During Pick Up, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request.
If you choose to exchange the item purchased by you on Ruchya within the specified exchange period for the same size or different size of same style, you will be provided with a replacement of the item, free of cost.
During Pick Up, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request.
If you choose to exchange the item purchased by you on Ruchya within the specified exchange period for the same size or different size of same style, you will be provided with a replacement of the item, free of cost.
